

If is also timing out your IP address may have been blocked by our firewall, you can confirm this by checking from another IP (either another computer or via a proxy). The test page won't load or is timing out: Please refer to the appropriate documentation.ģ. Your firewall might be managed by your operating system or by your AntiVirus software. This indicates that a local firewall restriction is stopping access to on TCP port 443 I see a message similar to "You can't access this page, contact network administrator". Try setting your modem/router to use an alternative DNS service, such as Google DNS or OpenDNS: - OS specific instructionsĢ.

If the connection is working but the test page is not found, there might be a problem with your DNS service, or your computer might be connecting to the internet via a Proxy server (which in turn might have DNS problems or restrictions). If the server cannot be found it's likely that the problem is ‘local' (specific to your computer/network/internet service).Ĭheck your internet connection. We work hard to ensure that the licensing server is always accessible. I see a message similar to "404 - Server not found". This test page will confirm whether or not your computer is allowed to communicate with the licensing server, connecting through port TCP/443.ġ.
